To our valued customers

3-19-20

M&M is closely monitoring the COVID-19 situation and following the recommendations from the State, RI Dept. of Health, CDC and other agencies. All of the measures being put in place are to slow the potential for community spread of COVID-19. Following the direction of "social distancing" and limiting in-person meetings, we will be adjusting some of our normal delivery business practices.


The M& M delivery team will place product in the receiving area, backroom or loading kdock of each account. We want to follow the guidleinds of "social ditancing" and reduce person to person interaction. The M& M delivery team ahs been instructed to not enter the other areas of the store with product. These measures are in the best interest of our employees, your store personnel and Rhode Island customers.

These are diffucult measures being institured, but they are to ensure business continuity while addressing safety concerns for the Rhode Island community.

We will communicate any additional changes as they arise.

Thank you for your understanding, your McLaughlin & Moran team.



3-18-20

M&M is closely monitoring the COVID-19 situation and following the recommendations from the State, RI Dept. of Health, CDC and other agencies. All of the measures being put in place are to slow the potential for community spread of COVID-19. Following the direction of "social distancing" and limiting in-person meetings, we will be adjusting some of our normal business practices.

  • Sales reps will contact accounts via telephone, text and email for orders and other concerns.
  • Until further notice a limited number of SKU's are being offered to Off-Premise Licensed accounts.
  • Delivery persnnel will ask for the receiver's last name and enter that onto the iPad for the delivered invoice, then leave the paper copy.
  • M&M has suspended all in-person vendor meetings and retail trade visits by suppliers.
  • Suspended all customer product pick-ups
  • Suspend all samplings
  • Please mail all payments to 40 Slater ROad, Cranston RI 02920.

Following the Governor's announcement, we will suspend deliveries and pick-ups for all On-Premise License accounts until at least March 30th. We will reasess procedures as guidance from the State becomes available.

These are difficult measures and in no way do we want to impace service levels any more than necessary during this unprecedented time.

We will communicate any additional changes as they arise.

Thank you for your understanding, your McLaughlin & Moran team.